COMMENT ⊗   VALID 00006 PAGES
C REC  PAGE   DESCRIPTION
C00001 00001
C00002 00002	.DEVICE XGP
C00003 00003	←%3How to start WAITS
C00006 00004	%2FIXING THE SYSTEM:%1
C00009 00005	%2RELOADING:%1
C00014 00006	%2RESTARTING THE KA-10:%1
C00017 ENDMK
C⊗;
.DEVICE XGP
.!XGPCOMMANDS←"/PMAR=0";
.!XGPLFTMAR←216;
.PAGE FRAME 999 HIGH 80 WIDE
.AREA TEXT LINES 1 TO 999 CHARS 1 TO 80
.PLACE TEXT
.FONT 1 "BASL30";
.FONT 2 "BASI30";
.FONT 3 "BUCK75";
.FONT 4 "FIX25";
.FONT 5 "FIX13X";
.TURN ON "←{%α↓_"
.AT "ffi" ⊂ IF THISFONT ≤ 2 THEN "≠"  ELSE "fαfαi" ⊃;
.AT "ffl" ⊂ IF THISFONT ≤ 2 THEN "α∞" ELSE "fαfαl" ⊃;
.AT "ff"  ⊂ IF THISFONT ≤ 2 THEN "≥"  ELSE "fαf" ⊃;
.AT "fi"  ⊂ IF THISFONT ≤ 2 THEN "α≡" ELSE "fαi" ⊃;
.AT "fl"  ⊂ IF THISFONT ≤ 2 THEN "∨"  ELSE "fαl" ⊃;
←%3How to start WAITS

%2FIND A WIZARD:%1

.BEGIN INDENT 5

Before you do anything, you should try to find a wizard.  Check in the
030 block of offices (ROY 030b, MRC 030c, ME/ROB 030d) or if necessary
call one at home.

If you hear the machine room phone (extension 7-4975) ring, a wizard may
be trying to call you - %2pick it up%1!!  Also make sure that there isn't
a wizard already there working on the problem -- he will be very angry if
you disturb the machine.

Phone numbers:
.BEGIN INDENT 5 NOFILL

%4
ME  (9) 329-9081 (noon → 11PM), 21-192 (noon → 2AM) (%2monitor%4)
ROB (9) 324-0765 (%2hardware, almost any hour%4)
MRC (9) 941-1096, 21-191 (%2network, monitor, emergencies only please%4)
ROY (9) 996-2965 (%2hardware%4)

%1For an %2urgent%1 problem (continuing/repeating problem, you can't reload,
or similar emergency), you can call ME from 9AM → midnight or beep him at
any time.
.END

To call by beeper, dial the 21-xxx number, wait for the beeping to stop,
and then describe the problem in 10 seconds or less.  The beepers' audio
quality is poor; speak clearly and slowly, and make sure you say "SAIL" if
you beep MRC.

If you call a wizard at home, he may dial up the CTY and fix it from
home.  %2Stand by%1 in case he asks you to do something like restart
the KA-10 or check status lights until the system is again running or
he tells you otherwise.

If you can't get in touch with a wizard, you'll have to fix it yourself.
After you fix it, make a note in the log with the date and time of the
failure, and %2sign it%1.
.END

**********************************************************************
.SKIP 1
%2FIXING THE SYSTEM:%1

.BEGIN INDENT 5
Most crashes are bug traps and will print a message followed by:

←%4FIND A WIZARD or type "$P".  $ means ESC.  YOU'RE IN DDT.%1

If it prints this, try typing [ESC]%4P%1 and a couple of [RETURN]s.  If
you get monitor dots, you're winning.  Type %4BEEP%1 and [RETURN] to tell
everybody the good news.  %2Don't forget to log the crash!%1

If after you type %4$P%1 the same thing happens, try %4$P%1 again.  If it
repeatedly happens, you'll have to reload.  Go to step 1 below.  Note that
an %4EXEC Page Fault%1 message cannot be continued by typing %4$P%1; the
page fault will just happen again.  This type of crash is one of the
easiest for a wizard to fix, and the bug will just happen again later if
you reload.

If after you type %4$P%1 the system hangs, %2leave the system alone until
you find a wizard%1.  This is especially true if it follows a disk hung
timeout.  Reloading will probably %2not%1 help.

If the system is printing many %4PARITY ERROR%1 messages, you will
have to reset the losing memory.  If you don't know how to do this,
find somebody who does; reloading the system won't help!  Sometimes
even resetting the memory won't help; in that case the memories have
to be reconfigured or fixed.  You should leave that for a wizard to do.

If the machine has powered itself off (ie, the console PDP-11 and power
lights are off), then an overtemp probably happened.  Get help.  Do
%2NOT%1 power the system back on unless a wizard tells you to do so!

If an obscure message like %4?10 CLKOP%1 or %4?10 TTI%1 was printed on
the CTY, a memory is probably losing (hung or powered off).  Get help.

If no message was printed, or some message which doesn't look like
the example above, you will have to reload.
.END

**********************************************************************
.SKIP 1
%2RELOADING:%1

.BEGIN INDENT 5
1.  If there has been a power failure, go to 100.

2.  If a message such as %4KL10 Halted ...%1 appears followed by %4>.%1
at the left margin go to step 4.  The important part is that %4>.%1
should appear to signify that KLDCP is listening.

3.  Type %4↑X%1 (ie, hold down %4CTRL%1 and type %4X%1).  The response
should be %4KLDCP%1, a CRLF, and a period.  You may sometimes have to
wait a few seconds for this response.  If you don't get a period or
%4>.%1 at the left margin, go to 100.

4.  Type %4DS%1 and [RETURN].  If you get the response %4DSKDMP%1 go to
step 5.  If you get the message %4DEPOSIT/EXAMINE ERROR IN DS%1 then
perform step 102 and repeat step 4. Otherwise if %4DS%1 doesn't get you
%4DSKDMP%1, go to 100.

5.  Type %4WAITS%1 and [RETURN].  If the system reloads and starts you
are winning.  Otherwise get help.  %2Don't forget to log the crash!%1
.END

%2Don't come here unless directed by the steps above.%1

.BEGIN INDENT 5
100.  If the PDP-11 is running and you are talking to KLDCP, go to
step 101.  Make sure a DECtape labeled "KL10 bootstrap" is mounted on
a PDP-11 DECtape drive that is selected to unit 0 and is enabled for
"remote" (ie, computer) operation.  Press "LOAD DECTAPE" [located
above and to the left of the red "Emergency Power Off" button] and
hold it for at least a slow count to one.  The DECtape should spin and
eventually something like %4TCDP monitor%1 should be typed.  Type in
%4KLDCP%1 and [RETURN].  KLDCP should load and type a message - go to
step 101.  If you don't get to TCDP you might try pressing the LOAD
DECTAPE button again.  If you get to TCDP and the %4KLDCP%1 command
doesn't work, get help.

101.  If there's been a power failure you will have to reload the
KL10's microcode.  Type %4DT0 LR SU%1 to KLDCP and [RETURN].  If any
error messages are printed, get help.  Type %4SW 37 600000%1 and
[RETURN].

102.  After loading the microcode, you must configure the memory
adapter by typing %4I X4%1 and [RETURN].  If the system is running
with reduced memory this is probably the wrong thing.

103.  Now try steps 4 and 5.  If the command %4DS%1 gives the message
%4DSKDMP BOOT NOT LOADED, USE LD COMMAND%1, then load DSKDMP boot
into the PDP-11 by %4LD NBOOT1%1 and [RETURN].  If that doesn't work,
either the memory adapter is configured wrong (step 102) or a memory
is losing.  Get help.
.END

**********************************************************************
.SKIP 1
%2RESTARTING THE KA-10:%1

.BEGIN INDENT 5
These instructions are for restarting the KA-10, which is the
secondary processor.  They assume that the main timesharing system
itself is running; presumably you are reading this because you were
told to restart the KA-10 by an XGP spooling of yours.  As always,
make sure a wizard is not already working on it.

The KA-10 is the black computer (the KL-10 is blue).  Its console
panel should be about four feet to the left of this sheet.  It will
have a lot of lights and switches on it.

To %2restart%1 the KA, first check the KA's address switches to be sure
that they are set to 204.  If you don't know how to do this, don't worry
since its switches should always be set to 204.  In addition, if the KA
stopped with a memory stop make a log entry with details of the memory
lossage (assuming you know how to do this; try to find somebody who does).

Now, restart the KA by pressing the RESET button on the KA-10 console
panel, then pressing the START button.  You should get a message on the
teletype next to the KA saying something like %4KA10 RESTARTED%1.

If you don't get this message, or if it is followed by some other message
that looks like an error message, try reloading the KA-10 (%2not%1 the
regular system!!).

To %2reload%1 the KA, press the KA-10 RESET button again.  Go to the KL-10
CTY and type %4P2%1 and [RETURN].  When it finishes, press the START button
on the KA-10 console panel.  If it doesn't work now, get help.
.END

**********************************************************************
.SKIP 1
The PUB source for this file is %4HTSWTS.MRC[UP,DOC]%1.  Corrections
marked on this sheet will be noted therein.